X-Clerk™

Exception Management System


Trust Your Eyes
The X-Clerk™ exception management system allows OCR mis-reads, and other operational exceptions to be captured, classified, routed and visually resolved in near real time from a centralized or remote location.
Modern OCR & process automation systems deliver high accuracy rates approaching 100% however when damaged containers, unplanned events and operational exceptions occur X-Clerk™ allows 100% of these errors to be reviewed and resolved quickly without deploying personnel to take action. X-Clerk™ has enterprise scalability to manage multiple systems or even multiple locations.

X-Clerk™ is engineered to work with the following OCR and Process automation Systems:

GATE
Equipment OCR mis-reads
Damage inspection, seal and IMO placard check
Gate lane administration, driver registry, access control

CRANE
Container and tractor ID mis-reads, load/discharge
sequence and stowage errors

 

RAIL
Container OCR and train car ID exceptions
Rail car loading and car location errors in yard

 

 

 

 

Benefits of X-Clerk™:
  • 100% visibility to system exceptions
  • Allows remote resolution or errors from anywhere
  • Errors resolved in seconds; no delay to operations
  • Open classification and routing of exceptions to distributed teams according to time in queue, order of importance, etc.
  • Adapts with other IT and automation system errors
  • Remote exception control of OCR & inventory errors

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